SNAP recipients can change their PINs by calling the EBT Customer Service line at 1-800-997-9999 and following the prompts to reset their PIN.
They can also change their PIN by logging in or creating an online account at the Arkansas Electronic Benefit Transfer.
Once a beneficiary has created an online account through the website, they can also change their PIN by downloading the ConnectEBT app by Conduent. The app is available by clicking the links below. Ensure that the app you are downloading matches the screenshot below before entering any personal information.
| Apple | Google Play (Android) |
Click here to download or scan the QR code below: | Click here to download or scan the QR code below: |
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